SHIPPING POLICY
At TACMOLLE, we strive to provide a seamless and satisfactory shopping experience for our customers. To ensure efficient and reliable delivery of your orders, we have established the following Shipping Policy:
Order Processing
- All orders are processed within 1-3 business days after payment confirmation (excluding weekends and holidays).
- We aim to process orders promptly to ensure timely shipment.
Shipping Methods
- We offer various shipping methods to accommodate different needs, including standard shipping, expedited shipping, and international shipping.
- The available shipping methods and associated costs will be displayed at the checkout page for your selection.
Shipping Coverage
- We provide shipping services to domestic and international locations, subject to shipping restrictions and applicable laws.
- Some products may have specific shipping restrictions due to their nature or legal requirements. These restrictions will be communicated on the product page.
Delivery Timeframes
- Shipping Time: 3-7 Business Days
- Please note that these timeframes are estimates and may be subject to unforeseen delays, such as customs clearance, weather conditions, or carrier disruptions.
Shipping Charges
- Shipping charges are calculated based on factors such as the weight, dimensions, and destination of the package.
- The shipping costs will be displayed at the checkout page before finalizing your order.
- In some cases, we may offer free shipping promotions or discounts on qualifying orders. Such promotions will be clearly communicated on our website or through promotional materials.
Order Tracking
- Once your order has been shipped, a tracking number will be provided via email or through your account.
- You can track the progress of your shipment by entering the tracking number on the carrier's tracking portal, such as USPS, UPS, FedEx, and DHL or the following websites:
- 17Track
Shipment Insurance
- We take precautions to ensure that your order is adequately packaged to prevent damage during transit.
- In the unlikely event that your order is damaged or lost during shipment, please contact our customer support within a reasonable timeframe for assistance.
Address Accuracy
- It is the customer's responsibility to provide accurate and complete shipping information during checkout.
- We are not responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.
Customs and Duties
- For international shipments, please be aware that customs duties, taxes, and other fees may be imposed by the destination country.
- The customer is responsible for complying with any customs regulations and for paying any applicable customs fees or import duties.
Returns and Exchanges
- For information regarding returns, exchanges, or damaged items, please refer to our Return Policy available on our website.
FAQ
1: How can I track my order?
- Once your order has been shipped, we will send you a tracking number via email. You can use this number to check the status of your order on the shipping company's official website or tracking portal.
2: What additional fees might international orders incur?
- International orders may incur customs duties, taxes, and other fees determined by the customs authorities of the destination country. These charges are the responsibility of the customer and need to be paid accordingly.
Please review our Shipping Policy carefully before placing your order. By making a purchase, you agree to comply with the terms and conditions outlined in this policy. If you have any questions or concerns, please contact our customer support team for assistance.