RETURN POLICY

We strive for your complete satisfaction with your TACMOLLE products. If you're not satisfied with your purchase, we offer hassle-free returns within 30 days of receiving. To qualify for a refund, please ensure the item meets the following criteria:

- It has not been customized.

- It is unused, unworn, and in its original packaging with all tags attached.

If your purchase was made through an authorized dealer, please refer to their return policy for further instructions.

Initiating a Return

To start the return process, please contact us at info@tacmolle.com within 30 days of receiving. We'll provide a return shipping label and detailed instructions upon approval.

Damages and Issues

Inspect your order immediately upon delivery. If the item is defective, damaged, or incorrect, please contact us within 2 days of receiving it. We'll promptly assess the issue and take appropriate action.

Exceptions and Non-Returnable Items

Certain items are non-returnable, including perishable goods, custom products, hazardous materials, sale items, and gift cards. Please contact us for clarification on any specific item.

Exchanges

For a prompt exchange, we recommend returning the item and making a separate purchase for the desired item.

European Union 14-Day Cooling Off Period

Customers shipping merchandise to the European Union have the right to cancel or return their order within 14 days without providing justification, provided the item meets return criteria.

Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval of your refund. Refunds are processed within 3 business days of approval and issued to your original payment method. Please allow 7-10 additional business days for the refund to reflect in your account. If more than 10 business days have passed since the refund approval and you have not received your refund, please contact us at info@tacmolle.com.